Sustainable Development and Indicators for Urban Services and Quality of Life

ISQ provides a service for initial diagnosis and evaluation of the city’s performance under the NP ISO 37120 Standard – Sustainable Development and Indicators for Urban Services and Quality of Life

As an integral part of a new series of international standards under development for a holistic and integrated approach to sustainable development and resilience, the set of indicators of Standard NP ISO 37120 (Economy, Education, Energy, Environment, Finance, Fire response and (Emergencies, Governance, Health, Recreation, Security, Housing, Waste, Telecommunications and Innovation, Transport, Urban Planning, Wastewater, Water and Sanitation) provides a uniform approach to what is measured and how it is measured. These indicators are used to track and monitor the progress of the city’s performance, in order to obtain a characterized sustainable development.

The methodology used by ISQ will allow this holistic and integrated approach to sustainable development that includes indicators for urban services and quality of life; indicators for smart cities and indicators for resilient cities

This methodology guarantees a continuous analysis of the city’s performance, managing to guide its development through the measurement of performance management, which allows for more effective strategic planning and supports decision-making for the development of public policies and the definition of priorities, with the possibility of sharing the best practices implemented, integrated in a policy of transparency with the citizens.